Responsive and caring

Good leaders are 'customer-centric', being alert and responsive to the needs of employees, families and governance. They observe how employees treat people and how they show genuine care. They are aware of school community needs, backgrounds, spheres of influence and the potential to be actively engaged with and within the community.

Good leaders ensure the school is inclusive when seeking opinions and pay attention to communication lines when communicating significant decisions.

Responsive and caring leaders work hard to develop, hone and practise the following 13 traits.

Image courtesy of Glenn Leibowitz