Interviewing

Up to 70% of communication is through body language and it is best to interview applicants in person. If not achievable, then video interviews are second best and telephone interviews third best.

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As much as professional skills, interviews seek interpersonal skills such as warmth, engagement, inclusiveness and stamina. It is the question ‘Can I work with this person?’ that panel members subconsciously consider during interviews.

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Only consider statements from interviewees that demonstrate past performance and meet the selection criteria. It is past performance that indicates the quality of future performance.

A job interview
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